Counter Sales / Retail Sales | Job Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Job Requirements
- Minimum 1 year of experience
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
| IN-5 | Bangalore, Gujarat , India | |
Merchandising Executive (Diamond) | Job Responsibilities
- Updating Stock File on daily basis.
- Coordination with the showrooms PAN India.
- Planning for store ideal assortment
- Maintaining stock record & analysing of stock ageing & rotation.
- Outsourcing / Purchasing of Jewellery from various vendors
- Responsible for selecting designs, order forecasting.
- Maintaining reports on Excel.
- Maintaining Online - Offline stock details.
- Keeping track of market trends and conducting market surveys.
- Vendor management.
Job Requirements
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- Grad/Post-Grad with 2-3 years merchandising experience in the retail industry (jewellery industry exp.)
- Comfortable travelling to different stores
- Must understand design, be aesthetic and well versed with computers & extremely good with Excel.
| IN-3 | Mumbai, Maharashtra, India | |
Assistant Floor Manager / Floor Manager | Job Responsibilities
- Deliver excellent service to ensure high levels of customer satisfaction.
- Motivate the sales team to meet sales objectives by training and mentoring staff.
- Create business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hire, train, and oversee new staff.
- Respond to customer complaints and concerns in a professional manner.
- Ensure store compliance with health and safety regulations.
- Develop and arrange promotional material and in-store displays.
- Prepare detailed reports on buying trends, customer requirements, and profits.
- Undertake store administration duties such as managing store budgets and updating financial records.
- Monitor inventory levels and order new items.
Job Requirements
- High school diploma or equivalent qualification.
- Bachelor’s degree in Business Administration or relevant field preferred.
- A minimum of 7 years’ experience working in a retail environment, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
| In-2 | Mumbai, Bangalore, Lucknow, Delhi, Pune, India | |
Ecommerce Operations Manager |
- Should be well versed in Magento 2.2
- Website development and smooth run, updating it with new requirements and new collections
- Managing SEO strategies, designs of UIUX etc.
- Coordinating with the tech agency on a daily basis for the smooth running of the website
- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
- Managing and executing promotional campaigns within a time frame on the website
- Working closely with different depts (merchandising, supply chain, retail) to ensure smooth order fulfillment and delivery
- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
- Daily stock file update on website
- Marketplace management– Stock and inventory
- Managing relationships with our payment getaway partners
- Customer complaint handling process daily
- Online photo shoot & product measurement handling
| IN-2 | Mumbai, India | |
Store Manager | Job Responsibilities
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Deliver excellent service to ensure high levels of customer satisfaction.
-
Motivate the sales team to meet sales objectives by training and mentoring staff.
-
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
-
Hire, train, and oversee new staff.
-
Respond to customer complaints and concerns in a professional manner.
-
Ensure store compliance with health and safety regulations.
-
Develop and arrange promotional material and in-store displays.
-
Prepare detailed reports on buying trends, customer requirements, and profits.
-
Undertake store administration duties such as managing store budgets and updating financial records.
-
Monitor inventory levels and order new items.
Job Requirements
-
Minimum 8 years of experience
-
Proven successful experience as a retail Store Manager
-
Powerful leading skills and business orientation
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Strong leadership and customer management abilities.
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Customer service-oriented with in-depth knowledge of basic business management processes.
-
Excellent communication and interpersonal skills.
| In-5 | Mohali, Lucknow, Pune, Surat, Delhi, Hyderabad, India | |
Sr. Relationship Executive / Relationship Executive | Job Responsibilities
- Make sure every customer is a part of the Schemes the company is offering.
- Going to the Customer house to sell the scheme.
- Knowledge of Financial instruments /products will be an added advantage.
- Strong market Knowledge & network.
- Daily visiting the Customer place lead given by the branch manager.
- Daily scheme enrollment outdoors by taking customer appointments.
- Educate customers about the benefits of being associated with the Schemes being offered.
- Special activity to be conducted for clearance of Maturity of the Schemes.
- Operating outside the offices, pitching potential clients and to maximise the company's sales of their products.
- Tie ups with Corporates, Hotels, Clubs, Government Offices, etc.
- Plan and organise in store Activities / Events.
- Lead and drive exhibitions in the nearby cities.
- Build a strong customer base / data.
- Perform Cold calling, schedule customer meetings at their offices / residence.
- Making customers fully aware about the ongoing offers, discounts, benefits, etc.
- Meeting sales targets.
Job Requirements
- Should be competitive and confident.
- Should be focused on delivering the best for their company.
- Should be able to take initiatives and work on their own to achieve targets.
- Be a good team player.
- Should be excellent with verbal communication.
- Should have good knowledge of the industry and should be good with numbers to be able to work on financial reports.
- Should be resilient, willing and diligent.
| In-15 | Hyderabad, Bangalore, Coimbatore, Madurai, India | |
Category Manager - Merchandising | Job Responsibilities
- Managing budget development, revenue and margin for category
- Product re-engineering
- Collaborating with sourcing, marketing and merchandising team
- Product pricing strategy and insights on competitive pricing
- New Design Introduction calendar
- Promotion planning across channels
- Product catalog management
- Product training to retail staff
- Design performance/ no performance analysis and insights for further developments
Job Requirements
- Grad/Post-Grad with 5-8 years merchandising experience in the retail industry (jewellery industry exp.)
- Comfortable travelling to different stores
- Must understand design, be aesthetic and well versed with computers & extremely good with Excel.
| In-2 | Mumbai, India | |